care

llora bags are crafted with attention to detail. Each bag is hand-finished. Every skin and accessory is carefully chosen to ensure quality, whilst showcasing the finest characteristics of the component. A variation in colour and texture is expected, due to the individual properties of working with natural materials.

Observing the following care instructions, is highly recommended:

• To prevent a build-up of natural oils and moisture from the environment, we recommend you gently wipe your bag clean, with the enclosed cloth, after use.

• Products containing alcohol, oil or water could leave permanent marks.

• Should the leather become wet, gently pat dry.

• Prolonged exposure to sun or moisture may alter the colour or your bag.

• When not in use, refill your bag with the original stuffing paper and store it upright in the protective pouch provided.

• Clean all hardware, (metal accessories and stones) with a soft, dry cloth.

• Do not use chemical polish.

Proper care and storage will allow your bag to age gracefully and be enjoyed for years to come.

If you are considering sending your item in for repair, we are here to assist you. Please feel free to reach out to us at info@llora.com, and we are happy to provide you with information on the repair process and cost with the expected timeframe. We are committed to ensuring your satisfaction and will do our best to assist you promptly.